3 Ways to Place Your Order
Complete our Online Order Form.
Our sales staff will contact you by email, phone or fax with your pricing instructions to complete your order.
Place Your Order by Phone:
Call our sales center Toll Free at: 866 421-0961
between 9 am and 4 pm Eastern Time, Monday through Friday
to reach our sales staff.
Submit Your Order by Fax:
Complete, print, and submit our Order Form by
Toll Free FAX to: 866 740-0147.
Our sales staff will contact you by email, phone or fax to provide your order
All orders are pre-paid as we do not issue credit terms. We do not ship C.O.D.
As payment for orders we accept Visa, MasterCard, and Discover Card credit cards.
Accurate credit card billing address, cardholder signature and CVV2 security code
must be provided to process credit card payments, as required by merchant regulations.
Orders may also be pre-paid by check, money order or bank wire transfer.
In some instances, orders paid for by check may be delayed until processing occurs.
Shipping and Delivery
Most orders received and processed before 12 noon Eastern Standard Time,
are shipped the same day..
Published pricing does not include applicable delivery charges.
Unfortunately, we cannot guarantee shipment or delivery dates for any orders.
Please provide a deliverable, occupied shipping address for your order.
We deliver to the Continental U.S. 48 States only. Parcel and freight carriers
cannot provide delivery to P.O. boxes or addresses that are unoccupied, as most
shipments require signature and inspection at the time of delivery.
Most small orders are shipped to you by UPS Ground from our closest
distribution center to your destination.
Slatwall Panels, most Gridwall Panels, Sales Counter, Showcases,
oversized store fixtres, and most parcel shipments weighing more than
100 lbs are shipped via common carrier truck.
These shipments may be delivered to a commercially zoned business address only.
This is a curbside delivery service, which requires that someone
be available to unload, inspect and receive the shipment.
Laminate Slatwall orders are assessed a crating charge of $49 per 30 slatwall panels.
Textured Slatwall orders are assessed a crating charge of $79
for orders under 10 panels.
Freestanding Slatwall Pipe Fixture orders are assessed a crating charge of $99.
This charge represents the cost for the materials and labor to package, crate, steel
prepare each slatwall order for shipment to a U.S. destination.
Crating is non-refundable and may not be sufficient for overseas transport
or export beyond a U.S. destination.
International freight forwarders may collect additional packaging fees, from you, for
our sales staff to request delivery quotes or for additional information about freight